Shipping policy

We are committed to delivering your order as quickly and safely as possible.

All orders are processed and fulfilled through third-party dropshipping suppliers, including Zendrop. Because of this, shipping times may vary depending on the product, supplier location, and delivery destination.

Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.

Estimated Delivery Time
Delivery usually takes 7–15 business days, depending on your location and the product ordered. In some cases, delivery may take longer due to customs, weather, carrier delays, or high order volume.

Tracking Information
Once your order has been shipped, you will receive a tracking number by email. Tracking updates may take a few days to appear after shipment.

Shipping Delays
While we work hard to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs, or other factors outside our control.

Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Missing Packages
If your package appears lost or has not arrived within the estimated delivery time, please contact us at our support email so we can help investigate the issue.

Contact Us
If you have any questions about shipping, please contact us at:
support@tidiora.com